Refund policy
1. 1. If the product is damaged ...
If the item is damaged, please contact us by email within 2 days after the item arrives.
We will contact you separately.
2. 2. If it is different from the order details ...
If the delivered product is different from the ordered product, please contact us by e-mail within 3 days.
Please return it by cash on delivery.We will promptly ship the ordered item.
3. 3. If you wish to return or exchange ...
We cannot accept returns or exchanges of products except when the products are defective.
Please note that even if there is a defect in the product, we will not be able to accept returns or exchanges in the following cases.
・ Products damaged or soiled at the customer's responsibility
・ Products that have been used or have evidence of it
・ Items returned without contact
If the item is damaged, please contact us by email within 2 days after the item arrives.
We will contact you separately.
2. 2. If it is different from the order details ...
If the delivered product is different from the ordered product, please contact us by e-mail within 3 days.
Please return it by cash on delivery.We will promptly ship the ordered item.
3. 3. If you wish to return or exchange ...
We cannot accept returns or exchanges of products except when the products are defective.
Please note that even if there is a defect in the product, we will not be able to accept returns or exchanges in the following cases.
・ Products damaged or soiled at the customer's responsibility
・ Products that have been used or have evidence of it
・ Items returned without contact